Last Updated: [25 January 2025]
 

Welcome to www.chessnutacademy.com ("ChessNut Academy," "we," "us," or "our"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our online learning platform, and engage with our services (collectively, the "Services").
 

By using the Services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of the Services immediately.

 

Contact Details

If you have any questions about this privacy policy or our privacy practices, please contact us in the following ways:
Full name of legal entity: Hustlrs Media
Email address: support@chessnutacademy.com 

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1. Information We Collect

We collect various types of information to provide and improve our Services, including:

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A. Personal Identification Information

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We collect personal identification information that you voluntarily provide when you:

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• Register for an account (e.g., name, email address, phone number, postal address)

• Enroll in courses or purchase services (e.g., payment details, billing address)

• Engage with course activities (e.g., profile information, uploaded content, assessments)

• Contact customer support or provide feedback

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B. Non-Personal Identification Information

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When you use our website, we may collect non-personal information such as:

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• Browser type and device information

• Operating system and internet service provider details

• Pages visited and time spent on our site

• IP address and geolocation data (if enabled)

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C. Information from Third-Party Services

If you sign up using Google, Facebook, or Apple, we collect information from these accounts as permitted by your privacy settings.

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2. How We Use Your Information

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We collect and use your information for the following purposes:

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• To Provide and Improve Services: Deliver courses, personalize content, and enhance user experience.

• To Process Payments: Securely process transactions and prevent fraud.

• To Communicate with You: Send transactional emails, respond to inquiries, and provide customer support.

• To Comply with Legal Obligations: Enforce our Terms of Use and comply with applicable laws.

• For Marketing Purposes: Send promotions and newsletters (you can opt out at any time).

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3. Sharing Your Information

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We do not sell your personal data. However, we may share it with:

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• Service Providers: Payment processors, hosting providers, and analytics services.

• Legal Authorities: When required by law, court order, or to prevent fraud or security threats.

• Business Transfers: In the event of a merger, acquisition, or sale of assets.

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4. Cookies and Tracking Technologies

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We use cookies and similar tracking technologies to:

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• Enhance website functionality

• Analyze user behavior

• Deliver personalized content and ads

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You can modify your cookie preferences through your browser settings.

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5. Data Security

We implement industry-standard security measures to protect your personal information. However, no system is 100% secure. Please safeguard your account credentials and notify us immediately of any unauthorized access.

 

6. Data Retention

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We retain your data for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required by law.

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7. Your Rights and Choices

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Depending on your location, you may have the following rights:

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• Access & Correction: Request access to or correction of your data.

• Deletion: Request deletion of your personal data.

• Objection: Object to the processing of your data for certain purposes.

• Data Portability: Request a copy of your data in a structured format.

To exercise your rights, contact us at support@chessnutacademy.com.

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8. Children's Privacy

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ChessNut Academy does not knowingly collect personal information from children under 13 without parental consent. If you believe we have collected data from a child, contact us immediately.

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9. Third-Party Links

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Our Services may contain links to external websites. We are not responsible for their privacy practices and encourage you to review their policies before engaging.

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10. Changes to This Policy

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We may update this Privacy Policy periodically. The latest version will always be available on our website, and significant changes will be communicated to you.

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11. Contact Us

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For questions or concerns regarding this Privacy Policy, contact us at:

ChessNut Academy
Email: support@chessnutacademy.com